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Citizen of NatsTown

Benefits for Citizen of NatsTown Members

  • Membership Card from the Nationals
  • One Ballpark Tour Ticket for Nationals Park
  • 10% off at Nationals Park Majestic Team Store (one time use voucher)
  • 10% off your entire purchase in nationals.com online shop (one time use coupon code)
  • Members only $20 ticket + one drink offer for two Thursday games (7/8 and 8/26)
  • Special ticket offers throughout the 2010 season
  • Exclusive online sweepstakes for autographed items & other great experiences
  • 2010 MLB.com At Bat (for your computer) with Gameday Audio (a $19.95 value)
  • Special access to Citizens of NatsTown members-only pages at natstown.com
  • Exclusive Club Message Board
  • Exclusive Citizen of NatsTown Desktop Wallpapers

Please allow 4-6 weeks delivery for mailed items. Terms and conditions may apply to certain benefits. Please see below, and all Citizen of NatsTown items delivered to you, for additional information.

2010 Membership Details

.: Purchasing a 2010 Citizen of NatsTown Membership :.

In order to purchase a Citizen of NatsTown Membership, you must complete the Citizen of NatsTown order form on nationals.com and provide complete and accurate information, including name, address, telephone number (e.g., home, work mobile and/or fax), e-mail address, valid credit card information and shipping address. Nationals.com's Privacy Policy explains how such information may be collected and used. The e-mail address used at purchase will be your Citizen of NatsTown member login. You must use (or, for gifts, provide) a unique e-mail address and password for each membership purchased. The Nationals and/or MLB.com reserve the right to decline service to or terminate any account for suspicious activity or violation of the terms of this page or the nationals.com Terms of Use. All sales are final. For additional questions regarding membership, please contact natstown@nationals.mlb.com.

Purchase a membership now »
.: 2010 Renewals :.

For your convenience you have the option to have your Citizen of NatsTown subscription automatically renew at the previous year's regular full price. If you purchased a 2010 Citizen of NatsTown membership with automatic renewal but would like to cancel the automatic renewal option, you can do so by sending an e-mail requesting cancellation of automatic renewal to natstown@nationals.mlb.com before December 1, 2010. (Renewed subscriptions cannot be cancelled, refunded, or credited -- in part or in whole -- after Spring Training starts).

If you purchased a gift:
We will contact your gift recipient via e-mail to let him/her know that you have purchased a gift Citizen of NatsTown membership. Please be aware that the recipient will need to activate the membership using the link in the gift notification e-mail in order to receive the Citizen of NatsTown benefits and welcome package.

.: For Gift Recipients :.

YOU MUST ACTIVATE YOUR GIFT MEMBERSHIP TO RECEIVE THE BENEFITS OF YOUR CITIZEN OF NATSTOWN FAN CLUB MEMBERSHIP AND YOUR MEMBERSHIP CARD. As a gift recipient, you will need to activate your membership before receiving the Citizen of NatsTown benefits, including the 2010 Membership Card, 2010 MLB.com At Bat subscription, access to the members-only section, and more. The e-mail you received when you were notified of your gift included a special link and information on how to activate your membership. You must click on that link and follow activation instructions.

NOTE: In order to receive the benefits of your 2010 Citizen of NatsTown gift membership, we recommend you activate your membership as soon as possible. You must activate by August 30, 2010. If you do not activate by such date, your gift membership package will be sent to the original gift purchaser.

Receive a Citizen of NatsTown membership as a gift? Redeem it now »

Can't find your gift notification e-mail to activate your membership? Click here »

If you have not received the gift notification e-mail, please contact natstown@nationals.mlb.com.

.: Your 2010 Citizen of NatsTown Membership Card :.

Please allow 4-6 weeks for delivery. Neither the Washington Nationals, nor MLB.com, are responsible for lost or stolen cards. Any 2010 Membership Cards returned by the US Postal Service will be held at MLB.com, 75 Ninth Avenue, New York, NY 10011 until the conclusion of the 2010 Major League Baseball regular season and may be claimed by the applicable Citizen of NatsTown member by providing proof of identification to MLB.com. Cards may be replaced, for a fee, at the discretion of the Washington Nationals and/or MLB.com. Replacement cards may be requested by sending a request and a check made out to MLB.com in the amount of $3.00 to Citizen of NatsTown Replacement Card, c/o MLB.com, 75 Ninth Avenue, New York, NY 10011. All inquiries regarding Citizen of NatsTown Membership Cards should be sent to natstown@nationals.mlb.com.

.: Nationals.com Shop Discount and Special Offers :.

Members can take 10% off a single order at the Official Online Shop of the Washington Nationals, nationals.com/shop. The Citizen of NatsTown will notify members who have purchased and/or activated a 2010 membership with a one-time use promotional code. The promotional code will be valid until 12/30/2010 at 11:59 p.m. ET. Limit one use per customer/e-mail address. Discount cannot be combined with any other offer and does not apply to taxes, gift cards, shipping or handling.

From time to time, Citizen of NatsTown members will receive special online offers that will be communicated via e-mail and/or on the Citizen of NatsTown Members-only site. All offers will be available for a limited time and are subject to availability.

.: Majestic Team Store Discount :.

Citizen of NatsTown Fan Club members will be mailed a coupon for a one-time 10% discount at the Majestic Team Store at Nationals Park. Members must have their Official Citizens of NatsTown membership card present with them at the time of redemption. Coupon can only be redeemed at the Main Team Store, located next to the Center Field Gate. For Main Team Store hours, visit the Nationals Team Shop page or the A to Z Guide under Nationals Park. Discount cannot be combined with any other offer and excludes publications, autographed memorabilia, game used equipment, mail and telephone orders, facility rentals and film.

.: 2010 MLB.com At Bat :.

MLB.com Gameday Audio has been rebranded and now includes 2010 MLB.com At Bat (for your computer) with Gameday Audio. MLB.com At Bat (for your computer) takes the best of our award-winning mobile application and combines it with Gameday to create an entirely new online experience.

Exclusive Features:

  • Gameday Audio: Listen to Home or Away feeds of all 2,430 games with no blackouts
  • Live Video Look-ins (no blackouts)
  • Watch exclusive Real-Time Highlights
  • Pitcher ratings, Pitch by Pitch, LIVE box scores
  • More information »
.: Citizen of NatsTown Members-Only Section :.

Members of Citizen of NatsTown will have access to special offers and content on the Members-Only section of the site. You must have a valid Citizen of NatsTown username and password to log in. The e-mail address used at purchase will be your Citizen of NatsTown member login.
Log in »

.: Citizen of NatsTown E-newsletter :.

The Citizen of NatsTown E-newsletter allows for members to access content and special offers, made available for Citizen of NatsTown members. You must register for the e-newsletter with a valid e-mail address and can opt-out of the e-mail at any time. Neither the Nationals, nor MLB.com, are responsible for invalid e-mail addresses or e-mails that bounce or are filtered by e-mail providers. Offers distributed via Citizen of NatsTown E-newsletter will also be available for viewing on the Citizen of NatsTown members-only area.

.: Ballpark Tours :.

All Citizen of NatsTown members will be able to enjoy a free Ballpark Tour of Nationals Park. A tour voucher will be included in your membership kit when you receive your Official Citizen of NatsTown Membership Card. The voucher must be redeemed at the Nationals Park Box located next to the Center Field Gate. Box office hours and tour times can be found at nationals.com/tours. Additionally, your Citizens of NatsTown membership card must be present at time of redemption. Ballpark tours are given all season long. Tour tickets are based on availability.

.: Citizen of NatsTown Nights :.

Start and end your summer at the Ballpark on two select Thursday nights in which all members can purchase a ticket and drink package for just $20. Member nights will be held on July 8 vs. San Diego and August 26 vs. St. Louis. The ticket package consists of 1 Scoreboard Pavilion game ticket and 1 voucher redeemable at the Scoreboard Walk Bar for a drink (soda, beer or water). Tickets can be purchased either online or on gamenight at the box office. All ticket info will be provided closer to game date. For online orders, all members will receive the exclusive offer code by e-mail.

.: Refund Policy for Citizen of NatsTown Membership :.

In order to provide the highest customer satisfaction possible, MLB.com will refund the paid purchase price of a Citizen of NatsTown membership if a refund request is received natstown@nationals.mlb.com within ten (10) days of your purchase date. Any request for refund or cancellation after that time is subject to the cancellation rules set forth above above.