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2015 Flex Packs No Longer Available
  1. Digital Ticketing and MyBlueJays
  2. Flex Pack Card
  3. Contact Us

DIGITAL TICKETING

All your 2015 flex pack tickets will be digital – stored online and on your Flex Pack card. Accessing, managing and using your tickets has never been this easy.

Using your tickets: Simply scan your Flex Pack card or your smartphone displaying your digital tickets at the gate to enter the stadium and enjoy the game. You will be issued a locator slip for each ticket bearing the applicable seat location and other information. This locator slip is your evidence of the right to occupy the specified seat location during the applicable game and must be presented upon request. The locator slip cannot be replaced if lost or stolen.

Managing your tickets: MyBlueJays is an easy and secure way to access and manage your tickets quickly and at your convenience. Use MyBlueJays to:

  • Purchase your Flex Pack ticket subscription.
  • View your tickets on your smartphone.
  • Print your tickets.
  • Transfer tickets to ticket partners and others.
  • New: Load and reload your account with eCash.
  • Account maintenance.

Accessing your tickets:

Simply scan your Flex Pack card or your smartphone displaying your digital tickets at the gate to enter the stadium and enjoy the game. You will be issued a locator slip for each ticket bearing the applicable seat location and other information. This locator slip is your evidence of the right to occupy the specified seat location during the applicable game and must be presented upon request. The locator slip cannot be replaced if lost or stolen.

Storing and Using eCash:

  • Your Flex Pack card can be loaded with eCash up to a maximum dollar value of CDN $500. You can load and reload eCash on your card using your online MyBlueJays.
  • eCash stored on your card can be used to purchase, in person, any product at selected merchandise kiosks inside Rogers Centre and at the Jays Shop locations inside Rogers Centre and at the Eaton Centre. You can return merchandise purchased using stored eCash by showing your receipt to the place of purchase within 30 days. Your purchase can be exchanged only for merchandise of equal or greater value at the time of the return. Unfortunately, we are currently unable to accept returns for store credit.
  • eCash stored on your card can be used to purchase, in person, any of the food or beverage items available at selected Rogers Centre fixed food and beverage concession stands. For clarity, you cannot use the eCash stored on your card to pay for food or beverages at any Rogers Centre restaurant (e.g. Sightlines, Arriba), mobile food and beverage vendors (carts and hawkers) or in Rogers Centre luxury suites.
  • eCash stored on your card is not redeemable/refundable for cash.
  • eCash stored on your card is not transferable. In order to use eCash, the cardholder may be required to present photo identification.
  • eCash stored on your card can be used in conjunction with cash, debit or credit card for the purchases specified above.
  • Any promotional eCash loaded on the card by the Toronto Blue Jays Baseball Club will expire at the end of the final Toronto Blue Jays regular season home game played in 2015. Any eCash loaded on the card by the Flex Pack purchaser that remains unused at the conclusion of the 2015 Toronto Blue Jays regular season will be automatically transferred to a new Toronto Blue Jays gift card.

General Information:

  • The Flex Pack card is not transferable. It remains the property of the Toronto Blue Jays Baseball Club. It is personalized with the account number and the full name of the cardholder. The cardholder is responsible for all activity associated with his/her Flex Pack card, whether or not he/she authorized that activity. The cardholder may be required to present photo identification when using the Flex Pack card.
  • The authorized account holder can order additional cards to store digital tickets to the selected games, but the additional card(s) will not contain any functionality to store eCash. Please note that a CDN $5 customization fee applies per additional card.
  • Lost Flex Pack cards will be cancelled, blocking use of all remaining digital tickets and any outstanding stored eCash balance. We will replace lost cards and transfer all remaining digital tickets and any outstanding eCash balance to a new card. Lost Flex Pack cards are subject to a reprinting fee of $15 per reprinting transaction.
  • General Inquires
  • Tel: 416-341-1540
  • Mailing Address
  • Toronto Blue Jays Baseball Club
  • One Blue Jays Way, Ste 3200
  • Toronto, ON M5V 1J1

Hours of Operation

Home Games
  • Monday - Friday: 9 a.m. - 8 p.m.
  • Saturday: 9 a.m. - 2 p.m.
  • Sunday: 9 a.m. - 2 p.m.
Road Games
  • Monday - Friday: 9 a.m. - 6 p.m.
Offseason
  • Monday - Friday: 9 a.m. - 6 p.m.