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Spring Training A - Z Guide

Spring Training A - Z Guide


ACCESSIBILITY
Tickets

For information on Spring Training Season Ticket Packages, please call 1-888-FAN-RAYS.

Parking

Paved accessible parking is located in front of the main ballpark parking lot. A printable parking map is available for your convenience. All parking spaces are subject to availability at time of arrival.

Assistance

Assistance is available at the Guest Services station located behind home plate on the main concourse or by asking the nearest fan host.


ALCOHOLIC BEVERAGES

No alcoholic beverages may be brought into Charlotte Sports Park; nor may guests take any alcoholic beverages out of the ballpark, including suites. Florida law prohibits the sale of alcoholic beverages to persons under the age of 21. Guests, therefore, will be required to show proper ID when purchasing alcoholic beverages at Charlotte Sports Park; we will check the ID of everyone. Throughout the game, only two alcoholic beverages are allowed per person, per purchase. The Tiki Hut stays open for an hour after the game ends.

ANIMALS

Animals are not permitted inside Charlotte Sports Park, with the exception of service animals.

ATM

For the fans' convenience, an ATM is located inside the Merchandise Store.

AUTOGRAPHS

Players may sign autographs or interact with fans at their own discretion. Please be respectful to the players and other fans. Fans are asked to exit the areas around the dugout at the conclusion of pre-game batting practice unless they have a ticket for those areas.

BAG CHECK

For the comfort and security of all guests, we reserve the right to inspect all bags and packages entering Charlotte Sports Park. Backpacks, purses, bags or packages which exceed 16" x 16" x 8" in size will not be allowed to enter Charlotte Sports Park and must be returned to the guest's vehicle. Wrapped gifts are not permitted. Please refer to Prohibited Items for a complete listing of items that are not permitted into Charlotte Sports Park.

BANNERS AND SIGNS

Banners, signs and flags (without flag poles) may be displayed in the stadium, provided that they are baseball-related and do not contain profanity, discriminatory language, indecent images, political statements, or commercial references. Banners, signs, and flags must be hand-held and may not be hung on any of the outfield walls, over the playing field walls, over existing stadium signage, or held in such a way as to obstruct other guests' views. Management reserves the right to remove any sign or banner at any time.

BATS AND BROOMS

Full-sized bats are not allowed inside the stadium. Sticks and/or poles of any other type are not permitted at any time.

BASEBALL BOARDWALK

Fans are encouraged to walk around the outfield on the 19,000 square foot Baseball Boardwalk for up-close views of the playing field and bullpens, group seating areas, grill and tiki bar.

BERM/BOARDWALK

The Berm and Baseball Boardwalk are unreserved general admission areas. Chairs are prohibited on grass berms or on the standing room only boardwalk deck.

CATERING

Catering is available for suites and group party areas. Menu options range from traditional ballpark fare to an upscale buffet. Please contact the Charlotte Stone Crabs at (941) 206-HITS (4487) to arrange catering for your special event.

CHILDREN

Children two (2) years of age and older require a ticket to enter Charlotte Sports Park.

CONCESSIONS

Four fixed concessions areas located throughout the ballpark feature a variety of food options. Portable concessions carts featuring an additional variety of specialty food items are also located throughout the ballpark. Credit cards are accepted at the fixed concessions stands. For the fans' convenience, an ATM is located inside the Merchandise Store.

Home Stand Concessions

Featuring standard ballpark fare, two Home Stand Concessions stands are located on the main concourse behind sections 202-203 on the first base side and 217-218 on the third base side.

Hot Corner Grill

Located on the main concourse behind section 214, the Hot Corner Grill offers grilled favorites.

Metro Deli

Located behind Section 201 on the first base side offering deli fare and heart-healthy items.

Boardwalk Grill

Unique grilled concessions can be found adjacent to the Tiki Bar in left center field as well as along the third base line. These portable concessions are cash only and do not accept credit cards.

Driving Directions
From the North (Tampa/St. Petersburg/Sarasota):
  • Take I-75 South
  • Get off at Exit 179 toward North Port/Port Charlotte, turn right on Toledo Blade Blvd, and drive 6.3 miles.
  • Turn right onto El Jobean Rd/SR-776 and Charlotte Sports Park will be 2 miles ahead on the left.
OR
  • Take I-75 South
  • Get off at Exit 191 toward Englewood/North Port, merge onto River Road, and drive 5.4 miles.
  • Turn left at Tamiami Trail South/US-41 and drive 6.2 miles.
  • Turn right at Cornelius Blvd and drive 2.7 miles.
  • Turn left at El Jobean Rd/SR-776. Sports Park will be a mile ahead on the right.
From the South (Naples/Ft. Myers/Cape Coral):
  • Take I-75 North
  • Get off at Exit 164 to US-17 South to US-41 (Tamiami Trail) North.
  • Turn left onto El Jobean Rd., and Charlotte Sports Park will be on the left.
OR
  • Take US-41 (Tamiami Trail)
  • Turn left on El Jobean Rd., and Charlotte Sports Park will be on the left
From the West (Englewood):
  • Continue on SR-776 until it turns into El Jobean Rd., and Charlotte Sports Park will be on the right
EJECTION/TRESPASS/DENIED ENTRY

The Rays and Charlotte County reserve the right to deny entry, eject and trespass any individual from the stadium and stadium property for the following: fan interference, public intoxication, using offensive language, wearing garments with offensive language, disruptive, dangerous or obnoxious behavior, throwing objects, smoking inside the stadium, public indecency, nudity, urinating outside of the restrooms, entering restricted areas, violating laws, ordinances and facility policies and any other behavior deemed inappropriate by Rays management or Charlotte County.

EMERGENCIES

In case of emergency, please notify the nearest fan host or other staff member as soon as possible.

FAN INTERFERENCE

Fans are not to interfere with any ball in play or throw objects onto the field. Anyone doing so will be subject to ejection from the stadium. Anyone venturing on the playing field will be prosecuted to the fullest extent of the law

FIRST AID

The first aid station is located behind home plate on the main concourse, and is accessible from inside or outside the ballpark.

FOOD AND WATER POLICY

Patrons are not permitted to bring food into Charlotte Sports Park for individual consumption, except food needed for medical purposes. One sealed plastic water bottle no larger than one liter per customer, and children's single-serving juice boxes are permitted. Items not allowed are cans, thermoses, ice chests, glass containers or any other non-collapsible container or object deemed hazardous.

FOUL BALLS

Fans may keep baseballs hit into the stands. However, please be aware that balls or bats leaving the field of play may be dangerous. Fans are responsible for ensuring their own safety. Please do not interfere with balls in the field of play.

GATES OPEN

Ballpark gates open two hours prior to scheduled game time.

GUEST CODE OF CONDUCT

The Tampa Bay Rays and Charlotte Sports Park are committed to creating a safe, comfortable and enjoyable ballpark experience for our guests. Our staff is attentive to the quality of your environment and is always available. We ask that you assist us and play by the ground rules listed below to help ensure a family entertainment environment for all guests.

  • Avoid foul, abusive or obscene language or gestures.
  • Please drink responsibly. Consumption of alcohol by impaired, intoxicated or underage guests will be handled in a prompt and safe manner.
  • Clothing considered to be indecent, obscene, or offensive in nature and/or that detracts from our family-friendly atmosphere will not be tolerated.
  • Stay off of the playing field and/or any restricted area.
  • Please sit only in your ticketed seat and show your ticket when requested.
  • Smoke in designated smoking areas only.
  • Follow staff directions in case of emergency.
  • Please help us keep Charlotte Sports Park clean by throwing your litter in the proper trash cans.

Guests who choose not to adhere to these ground rules may be in violation of stadium/city ordinances and are subject to intervention, which may lead to denied admission into the stadium, ejection from the stadium and/or arrest. The Tampa Bay Rays/Charlotte Sports Park Management reserves unto itself, and itself alone, the right to determine what is considered indecent, obscene or offensive, what is unruly or rowdy behavior, what constitutes a disturbance and what items may or may not be allowed into the stadium.

GUEST SERVICES

The Guest Services station is located behind home plate on the main concourse.

KIDS CLUBHOUSE

The Kids Clubhouse play area located behind the berm seating area down the right field line features two play areas designed for kids ages 2-5 and 5-12. The Kids Clubhouse is open to ticketed fans on game days.

LOST OR FOUND

If you find or lose an item, please visit the Guest Services station located behind home plate on the main concourse.

PARKING

Parking lots open three hours prior to game time (one hour prior to gates opening). Parking is available in general lots at a cost of $10 per car. Accessible parking is available in front of the main ballpark parking lot. A printable parking map is available for your convenience. All parking spaces are subject to availability at time of arrival.

PROGRAMS

Souvenir programs and scorecards may be purchased from program vendors for $3.00.

PROHIBITED ITEMS

The Tampa Bay Rays and Charlotte Sports Park are committed to creating a safe, comfortable and enjoyable ballpark experience for our guests. Our staff is attentive to the quality of your environment and is always available. We ask that you assist us by observing the prohibited items listed below to help ensure a family entertainment environment for all our guests. If any of the below items are discovered at the entrance gates, you will be asked to return them to your vehicle or discard them. Prohibited items will not be stored at the gates or Guest Services.

  • Any food and drink for individual consumption, EXCEPT those needed for medical purposes. Please note one sealed plastic water bottle no larger than one liter per customer, and children's single-serving juice boxes are permitted.
  • Bags, purses, backpacks, coolers, or containers of any kind in excess of 16" x 16" x 8"
  • Wrapped presents** or presents of any kind in excess of 16" x 16" x 8"
  • Hard containers or coolers of any kind, type or size
  • Helium balloons and beach balls
  • Bullhorns, airhorns, vuvuzelas, lasers, bubble machines and whistles
  • Weapons, fireworks
  • Cameras with lenses more than 12" in length
  • Electronic equipment that interferes with other fans' enjoyment of the game
  • Full-sized bats and banners and flags with sticks, poles or items that can obstruct another fan's view
  • Umbrellas
  • Clothing with obscene or offensive messages
  • Cans, bottles, cups and any other containers with the exception of sealed, bottled water no larger than 1 liter
  • Folding/lawn chairs are not allowed in Grass Berm General Admission seating (blankets, beach towels are permitted)

*The above list is not meant to be exhaustive; other items may be prohibited in Charlotte Sports Park at the discretion of Rays management.

**Please note that if you have a planned party that includes gifts, we advise either wrapping the gift item at Charlotte Sports Park after it has been inspected or placing the unboxed gift item in a gift bag. Security staff will ask guests to open any wrapped items.

RESTROOMS
Family

Family restrooms are located on the main concourse behind section 202 on the first base side, behind sections 215-216 on the third base side, and in center field on the Baseball Boardwalk.

Men's

Men's restrooms are located on the main concourse behind sections 205-206 on the first base side, behind sections 216 and 213-214 on the third base side, and in center field on the Baseball Boardwalk.

Women's

Women's restrooms are located on the main concourse behind sections 204 and 204-205 on the first base side, behind sections 214-215 and 215 on the third base side, and in center field on the Baseball Boardwalk.

SCOREBOARD ANNOUNCEMENTS

Scoreboard messages or public address announcements for special occasions such as birthdays or anniversaries may be requested at the Guest Services station located behind home plate until game time, or in advance by calling 941-206-4487. Announcements will be made based on time and availability.

SMOKING

Smoking is not permitted inside Charlotte Sports Park. A designated smoking area is available outside the 3rd Base gate.

SOUVENIRS

The Rays Team Store is located directly inside the Home Plate Entrance, and is open on both game days and non-game days. For hours of operations, please call the team store at 941-235-5069. A portable souvenir stand will be open on the Baseball Boardwalk during games. Credit cards are accepted at the Team Store.

STROLLERS

During the game, strollers may be left at the Guest Services station located behind home plate on the main concourse. However, the owner maintains responsibility for their stroller and other belongings during that time.

TELEPHONE

Fans needing to make a telephone call may request to do so at the Guest Services station located behind home plate on the main concourse.

TICKETS
Spring Training Season Tickets

To become a Rays Spring Training Season Ticket Holder, please call 1-888-FAN-RAYS.

UNAUTHORIZED TRANSMISSION

No person admitted to the stadium shall transmit or aid in the transmission of any description, account, picture or reproduction of any baseball game (including pregame or postgame activities) or other events conducted at Charlotte Sports Park unless expressly authorized by the Tampa Bay Rays.