MY PHILLIES TICKETS

WHAT CAN YOU DO WITH MY PHILLIES TICKETS?

• Season Ticket Renewal - Quickly and easily renew your season ticket plan
• Easily Access your Phillies Account - View your tickets, transfer or sell tickets electronically, update your contact information (email/phone), make a payment and renew your season tickets
• Transfer Tickets - Send your tickets electronically to family, friends or colleagues by using the fast and secure Ticket Transfer system - No Fee for Ticket Transfers
• Sell Your Tickets - StubHub is the Official Secondary Market Ticket Provider for Major League Baseball and the Philadelphia Phillies. As a Phillies Season Ticket Holder, you can safely and easily post tickets for sale through the My Phillies Tickets system

MLB.COM ACCOUNT LINK

Creating a new account or linking an existing MLB.com account allows you to take full advantage of the My Phillies Tickets features, particularly your ability to synchronize all of your ticket activity from phillies.com, on one account (season tickets, individual game purchases or tickets bought/sold via StubHub).

To get started: Season Ticket Holders should make sure their My Phillies Tickets Account is registered. If you have not done so yet, please use the "Account Number" and "Temporary Password" indicated on your Season Ticket Renewal Invoice to login. If you have already completed the process of registration and changed your password, use your Season Ticket Account Number and the password you've designated for the account.

If you cannot remember your Season Ticket Account number, there is a "Retrieve Account Number" option on the login page. If you cannot remember your password, there is a "Reset Password" option on the login page. In both cases, you will receive further instructions via the email address on file.

If you have an existing registered MLB.com account:

1. Log into your My Phillies Tickets Account.
2. Click on the "My Account" Tab.
3. Click on the "Link MLB.com Account" Tab.
4. Enter your registered MLB.com email account and MLB.com password.
5. Enter a nickname for your My Tickets account.
6. Select the "Link MLB.com Account" button to associate the accounts.

If you need to create a MLB.com account, then please register your email address with the following steps:

1. Log into your My Phillies Tickets Account.
2. Enter your email address in the MLB.com email field.
3. Enter the password you would like to associate with this account.
4. Re-enter your password from step #3.
5. Enter a nickname for this account.
6. Select the "Create New MLB.com Account" tab.

RENEWING YOUR SEASON TICKETS THROUGH MY PHILLIES TICKETS

1. Log into your My Phillies Tickets Account
2. Click on "My Pending List" on the upper right portion of the page
3. You will find the season ticket package(s) on your Phillies Season Ticket Account (Please note, if you have parking, it will appear on a separate order line and any payments made to this item are separate of those posted to your season ticket package)
4. Click on the specific season ticket item to proceed
5. A renewal screen will appear showing your specific plan and seat location
6. You will find three season ticket payment options (Pay in full, Payment Plan Option or 33% Deposit), select the payment method you prefer and click "Continue"
7. Enter all necessary credit card information and select "Submit Payment" (Please note, the address on your Phillies season ticket account must match your billing address)
8. You will receive an email confirming payment

MY PHILLIES TICKETS ACCOUNT

In your My Phillies Tickets account you will find the My Tickets tab at the top of this page. My Phillies Tickets allows you to view, transfer, sell and track your personal season ticket inventory.

How to use your Inventory Manager:

1. Click the My Tickets tab.
2. View the list of your tickets for upcoming games.
3. Click the plus (+) symbol next to each game to view each of your personal seats.

Use the My Account tab to update your account information, such as your password, email address, phone number and credit card information (no name change).

The My Pending List is where a balance can be paid or your ticket plan can be renewed (when applicable).

StubHub is the Official Secondary Market Ticket Provider for Major League Baseball and the Philadelphia Phillies. As a Phillies Season Ticket Holder, you can safely and easily post tickets for sale through the My Phillies Tickets system.

TICKET TRANSFER

Send your tickets electronically to family, friends, colleagues or whomever you'd like with Ticket Transfer. Transferring your tickets is fast, secure and free. You may transfer your tickets until two hours prior to game time.

With My Phillies Tickets, you can easily transfer, sell and renew your tickets from one secure and convenient location.

Please check back for a step-by-step guide with instructions on how to transfer tickets, accept or decline an offer and the answers to some frequently asked questions.

STUBHUB

Sell Your Tickets - StubHub is the Official Secondary Market Ticket Provider for Major League Baseball and the Philadelphia Phillies. As a Phillies Season Ticket Holder, you can safely and easily post tickets for sale through the My Phillies Tickets system.

Phillies Season Ticket Holders: Please refer to the steps in the Ticket Transfer (tab, above), the process for posting your tickets for sale on StubHub is the same. The only difference to note is click the "Sell on StubHub" tab after selecting the inventory you would like to post for sale. A new screen will then appear redirecting you to the StubHub page in order to finalize the posting. Please note, you will also need a StubHub account to finalize your posting.

StubHub Details