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Policies & Procedures


We look forward to working with you! Many questions will be answered with the information provided below. If you have any additional questions, don't hesitate to contact us!

The following policies and procedures are intended to be a general summary of guidelines. Complete and official policies and procedures will be detailed in client contract.


Ballpark Availability

Citi Field is available year-round to host your event. For events that fall between the months of April-September, we need to work around the Mets' home game schedule, which is generally released during the prior season. We are happy to hold any dates that you are interested in. Please contact Metropolitan Hospitality at 718-507-3663 for available dates and times.


October and Early November Bookings

Due to the potential for postseason play, we are unable to guarantee bookings for dates in the month of October and early November. We are happy to put events on hold during this time and will confirm availability as soon as we are able.


Reserving/Booking Space at Citi Field

Submit a Request for Proposal »

For information, please contact Metropolitan Hospitality at 718-507-3663 or by filling out our contact form.


Event Planning

Event Services »

Metropolitan Hospitality is happy to support you in planning all aspects of your event. We will assist you with audio/visual needs, entertainment, event enhancements, décor and cuisine and much more. Regardless of your budget, purpose or vision, our team will work closely with you in executing your specific needs. Event Services »


Room Rental and Payment

All areas of Citi Field are booked for a four-hour (4) time period, unless otherwise negotiated. All bookings require the payment of a room rental fee, which includes parking, security and cleaning. Food and beverage is additional, and all catering charges are subject to a 20% management fee. An additional 8.875% New York State tax applies to all costs. To reserve event space, a non-refundable deposit is due upon contract execution. The balance of the event is due no later than three (3) weeks prior to event date.


Insurance

A certificate of insurance is required for all events. If the client does not have the ability to purchase liability insurance through their insurance provider, Metropolitan Hospitality can purchase the required coverage under the MLB TULIP program on their behalf. For unique events, insurance requirements may vary. Please contact Metropolitan Hospitality for more information.

For most events, we require a commercial general liability insurance policy including coverage limits of liability of not less than $5 million with a per occurrence sublimit of not less than $5 million. We also require automobile liability insurance with limits not less than $1 million. We also require proof of workers compensation. The most important thing is that Sterling Mets is named as the certificate holder EXACTLY as stated below, as well as, our six (6) additional insureds are named.

Sterling Mets, L.P.
Citi Field
Flushing, New York 11368

Vendor's Commercial General Liability policy and Automobile Liability policy shall each be endorsed to name Sterling Mets, L.P., Queens Ballpark Company, L.L.C., ARAMARK Corporation and each of their respective owners, partners and affiliates, and all members, partners, shareholders, officers, directors, employees, representatives, agents, contractors, consultants, licensees, successors and assigns of any of the foregoing, and the City of New York, the New York City Economic Development Corporation and the New York City Industrial Development Agency and their respective directors, trustees, officials, members, officers, employees, agents and servants as "additional insureds."


Event Catering

ARAMARK Corporation has an exclusive catering agreement with the New York Mets for the sole distribution rights of food and beverage within all areas of Citi Field and any specialty products are limited to the sole discretion of ARAMARK. Customized menu packages can be created for your special events. Kosher catering is also available through Metropolitan Hospitality's preferred vendor list.


Tastings

Tastings are available upon request after a contract is signed. Tasting fees vary depending on menu selections.


Food and Beverage Selection

Final food and beverage selections must be chosen no later than three (3) weeks prior to event date.


Guest Count

An estimated guest count is required at the time of booking. Client shall notify, in writing, of the minimum number of guests guaranteed within three (3) weeks of the scheduled event date.


Liquor Laws

ARAMARK is the sole entity authorized to serve alcoholic beverages at events at Citi Field. The legal drinking age in New York is 21. To ensure that minors are not served, ARAMARK will require valid photo identification from every guest. Accepted forms of identification include a valid driver's license with picture, military I.D. with picture or passport with picture.


Event Setup, Breakdown and Floor Plans

Each event space at Citi Field has a standard layout. Our team will work with you to create a layout for your event. Additional costs may apply to custom layouts.


Entries and Parking

We will provide driving and subway directions along with a custom parking and entry map specifically for your event. Each event at Citi Field has a specific parking lot and private entry.


Regulations and Restrictions

All third-party vendors used by the client in any area of Citi Field must be first approved by Metropolitan Hospitality.

Decorations, signage or banners may not be secured to any part of the event space without first being approved by Metropolitan Hospitality. The client is responsible for removal/disposal of all decorations immediately following the event.

Smoking is strictly prohibited in all areas of Citi Field.


Theft and Property Damage

Metropolitan Hospitality is not responsible for any damage or lost articles left unattended in the event space.


Use of Name, Images and/or Logos

Without written consent of Metropolitan Hospitality, the use of the New York Mets and Citi Field name, logos or images is strictly prohibited.


Signature Partners

Citi Field and the New York Mets have sponsorship and other agreements with various companies for exclusive sponsorship, advertising and promotion rights at Citi Field. Please contact us for more information.


We look forward to planning with you and creating event memories that will last a lifetime!